Privacy Protection

Tq99 Privacy Policy

Your personal information is extremely important to us. Find out exactly how tq99 collects, uses, and protects your data — all clearly explained here.

Last Updated: January 2026
SSL
256-bit Encryption
0
Not Sold to Third Parties
Confidential
Complete Data Confidentiality
GDPR
Compliance with International Standards

Why tq99's Privacy Policy Trusted?

We Follow the Highest Standards to Protect Your Data

End-to-End Encryption

All your transactions and personal information are protected with 256-bit SSL encryption. Your data stays private — no one can intercept it.

Secure Data Storage

Tq99 stores your data on secure cloud servers. Firewalls and access controls are in place to prevent unauthorized access.

No Data Sales

Tq99 never sells your personal information to third parties. Your data is used solely to improve our services.

User Controls

You can view, correct, or delete your information at any time. Your data belongs to you.

Cookie Transparency

Tq99 is fully transparent about which cookies are used and why. You have the option to disable non-essential cookies.

International Standards

Our Privacy Policy is built in accordance with international data protection standards, giving you the highest level of protection.

1

Introduction

Tq99 (https://tq99.onl) is one of Bangladesh's most trusted online gaming platforms. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") clearly explains what information tq99 collects, why we collect it, and how it is used and kept secure.

By using our platform, you agree to this Privacy Policy. If you disagree with any part of this Policy, please refrain from using tq99 and reach out to our support team.

This Privacy Policy has been written in full for Bangladeshi users to ensure clear understanding. In the event any interpretation is required, tq99's official administrative interpretation shall be considered final.

This policy applies to tq99's main website, mobile version, and all associated services. Your data is not just a dataset to us — it is the foundation of our trust.

2

What Information Is Collected

Tq99 only collects information that is genuinely necessary to provide our services. We do not collect data beyond what is required.

Personally Identifiable Information

  • Full Name (as per NID/Passport)
  • Date of Birth (for age verification)
  • Mobile Number (for registration and verification)
  • Email address (if applicable)
  • Current Residential Address
  • National ID Number (for KYC verification)

Financial Information

  • Mobile Banking Account Number (bKash, Nagad, Rocket)
  • Transaction History & Amounts
  • Deposit & Withdrawal Records

Technical Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • Login Time & Session Data
  • Cookies & Local Storage Data
  • Gaming Activity Logs
Important: tq99 never stores your full bank card number, OTP, or password. If anyone claiming to represent us asks for this information, it should be treated as fraudulent.
3

Methods of Data Collection

Tq99 collects your information through various methods. Each method is fully transparent and carried out with your knowledge.

Collection Methods Type of Information Purpose
Registration Form Name, Mobile Number, Date of Birth Account Creation
KYC Verification NID, Selfie, Address Identity Verification
Payment Processing Mobile Banking Number Processing Transactions
Automatic Log IP, Device, Browser Security & Analytics
Cookies Session, Preferences Experience Enhancement

We never collect data without your knowledge. Every collection process is conducted with your active participation.

4

Purpose of Data Use

Tq99 uses your information only for specific, defined purposes. Your data is never used for anything outside the scope of this Privacy Policy.

Primary Use

  • Account creation, management, and verification
  • Processing Deposits, Withdrawals & Transactions
  • Operating Gaming Services & Delivering Results
  • Bonus & Promotion Management
  • Customer Service & Support

Security Use

  • Detecting Fraud, Money Laundering & Illegal Activity
  • Prevention of Multiple Accounts
  • Prevention of unauthorized account access
  • Ensuring System Security & Technical Safety

Developmental Use

  • Improving Platform Performance & User Experience
  • Analytics for New Game & Feature Development
  • Creating Personalized Offers & Promotions
  • Sending Relevant Notifications & Updates
Please Note: tq99 uses your information solely for the purposes stated above. Your data is never sold to advertisers or any commercial third party.
5

Data Sharing & Disclosure

Tq99 follows strict policies when it comes to sharing data. We never share your information with third parties unless absolutely necessary.

When Your Information May Be Shared

  • Payment Processor: Necessary information is shared with designated payment gateways — including bKash, Nagad, and Rocket — to process transactions.
  • Legal Obligations: We are required to disclose information in response to valid orders from courts or government authorities.
  • Fraud Prevention: Limited data may be shared with international anti-fraud organizations.
  • Technology Service Provider: Hosting and cloud service providers process only the minimum data necessary for operational purposes.
Our Commitment

Tq99 never sells your information to marketing companies, advertisers, or any commercial third party. Your data belongs to you — we are simply its guardians.

6

Cookies & Tracking

Tq99 uses cookies and similar technologies on its website to help improve your experience.

Cookie Types

  • Essential Cookies: Used to keep your login session active and maintain security. Disabling these cookies may cause the site to function incorrectly.
  • Functional Cookies: Saves your language and preferences so you don't have to reconfigure your settings each time.
  • Analytical Cookies: Used to understand website usage patterns. These can be disabled.
  • Marketing Cookies: Used to show relevant promotions. You can opt out at any time.
You can manage your cookie preferences at any time through your browser settings. However, disabling essential cookies may affect your ability to use tq99's services.
7

Data Protection Measures

Tq99 employs industry-standard security measures to protect your data. Our technical team monitors systems 24/7 and is always prepared to respond to any threat.

Technical Security

  • 256-bit SSL/TLS Encryption — applied to all data transfers
  • Multi-Layer Firewall & Intrusion Detection System
  • Regular Security Audits & Penetration Testing
  • Encrypted Data Backups & Disaster Recovery Planning
  • Two-Factor Authentication (2FA) Available

Organizational Security

  • Only authorized personnel have access to your information
  • Privacy training is mandatory for all staff
  • Every instance of data access is logged and reviewed on a regular basis
  • Confidentiality agreements signed with all third-party service providers
Your Responsibilities: Even with tq99's strong security measures in place, never share your password or OTP with anyone. If you notice any suspicious activity, contact our support team immediately.
8

Data Retention Period

Tq99 does not retain your data longer than necessary. Each type of information has a defined retention period, after which it is securely deleted.

Type of Data Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Transaction Records 7 Years Financial Regulations
KYC Documents 5 Years Identity Verification & Legal
Gaming Logs 2 Years Dispute Resolution
Cookie Data 30 Days – 1 Year By Cookie Type
Support Messages 3 Years Service Improvement

Once the designated retention period expires, data is securely and permanently deleted or fully anonymized.

9

Your Rights

As a tq99 user, you have full ownership and control over your personal data. We are committed to upholding these rights.

Right to Access Information

If you would like to view any information we hold about you, just let us know.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

Upon account closure, all data beyond what is legally required to be retained will be deleted.

Right to Data Portability

A copy of your data can be provided in a specific format upon request.

Right to Restrict Processing

You may request that the use of your data be restricted for specific purposes.

Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise these rights, please contact our support team. We aim to respond within 30 business days.
10

Children's Privacy

Tq99 is strictly for users aged 18 and above. We do not knowingly collect or store information from anyone under the age of 18.

  • Age verification is mandatory at the time of registration.
  • Financial transactions are restricted until age verification is completed through the KYC process.
  • If a minor is found to have created an account, that account and all associated data will be deleted immediately.
  • If you have any concerns, parents and guardians are welcome to contact us directly.
Warning: Please ensure that no minors in your household are able to access tq99. We recommend using parental control software.
11

Policy Changes

Tq99 reserves the right to update this Privacy Policy at any time. We will notify you appropriately whenever changes are made.

  • An SMS will be sent to your registered mobile number for any significant changes.
  • A notification may be displayed after you log in to the website.
  • Continued use of the platform after any changes take effect will be considered your acceptance of the updated policy.
  • The date of the most recent update will always be displayed at the top of this page.
This Privacy Policy was last updated January 2026Updated at -. Please check back on this page regularly.
12

Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, our support team is always here to help.

  • Our support team is available 7 days a week, 24 hours a day.
  • Privacy-related requests are typically processed within 7 business days.
  • Complex matters will receive a full response within a maximum of 30 days.
Email Communication

Contact us for any privacy-related matters: [email protected]

Your In Data Protection Our Commitment

Tq99 Always Puts Your Privacy First

Full Transparency

Everything we do is fully transparent. No hidden clauses, no undisclosed data collection.

User First

Every decision we make puts user interests and privacy first.

Regular Review

Our security team continuously tests our systems and keeps all policies up to date.

About Privacy FAQ

Frequently Asked Questions

Never. Under no circumstances does tq99 sell your personal information to marketing companies or advertisers. Only limited data may be shared strictly for payment processing and legal compliance purposes.

Yes, you can close your account and request deletion of your data at any time. However, certain information may be retained for a specified period due to legal obligations. Contact support for more details.

No. tq99 never stores your mobile banking password, PIN, or OTP. Only your mobile number is used for transactions. If anyone claiming to represent tq99 asks for your password or OTP, it is fraudulent.

Your NID information is stored on fully encrypted servers and is accessible only to authorized personnel. It is used solely for identity verification and is never shared with third parties.

Disabling essential cookies may cause login sessions and security features to stop working. However, disabling analytical and marketing cookies will not affect core functionality. You can manage your cookie preferences through your browser settings.

Play Safe, Enjoy with Peace of Mind

Your privacy and personal data are fully protected at tq99. Register today and enjoy a welcome bonus on Bangladesh's most trusted gaming platform.

Secure Encrypted Privacy Trusted
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