Tq99 Terms and Conditions

Tq99 (https://tq99.onl) is an online gaming platform offering slots, Live Casino, bingo, and other gaming services to users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between tq99 and its users.

By using any tq99 service, you confirm that you have fully read, understood, and agreed to these Terms. These Terms may be updated at any time, and your continued use of the platform after any update constitutes acceptance of the revised Terms.

Scope of Application

• These Terms apply to tq99's website, mobile version, and all associated services.
• If you are registering on behalf of a third party, you are responsible for ensuring that person's consent.
• Tq99 reserves the right to refuse service to any individual for any reason.

To create an account on tq99, you must register with accurate and complete information. Providing false information may result in account termination.

Registration Terms & Conditions

• You must be 18 years of age or older to register.
• Each individual may only create one account.
• The name, address, and phone number provided at registration must be genuine.
• Your account login credentials (username and password) must be kept confidential.
• You may not allow anyone else to use your account.
• Tq99 may request additional documents for identity verification at any time.

KYC (Identity Verification)

Tq99 follows a KYC process to ensure platform security. The following documents may be required for your first withdrawal or for transactions above a certain amount:

• Copy of National ID (NID) or passport
• Selfie Photo
• Screenshot of mobile banking account verification

Tq99 accepts deposits via multiple payment methods. All transactions are secured with SSL encryption.

Deposit Terms & Conditions

• Deposits must be made only from a mobile banking account registered in your own name.
• Depositing from another person's account is prohibited, and the full amount will not be refunded in such cases.
• Tq99 reserves the right to decline any deposit without providing a reason.
• Funds may be held during an investigation into suspicious transactions until the review is complete.

Withdrawals on tq99 are straightforward, but certain conditions apply. Most withdrawals are processed within 15 to 60 minutes.

Withdrawal Conditions

• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made to the mobile banking account used for the original deposit.
• Full KYC verification is required before your first withdrawal.
• Winnings from bonuses are subject to wagering requirements before withdrawal.
• Tq99 may delay or cancel a withdrawal if any suspicious activity is detected.
• Daily withdrawal limits are set by tq99 and are subject to change.

Tq99 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read before claiming.

General Bonus Terms

• All bonuses come with wagering requirements, typically 15x to 35x the bonus amount.
• Bonus balances cannot be withdrawn directly.
• Multiple bonuses cannot be used simultaneously.
• Bonuses have a set expiry date; any unused bonus will be forfeited once it expires.
• Tq99 reserves the right to modify or cancel any bonus offer at any time.
• Accounts found to be abusing bonuses will be closed.

All games on tq99 are developed by internationally recognized providers and use RNG (Random Number Generator) technology audited by independent third parties. This ensures that every game outcome is completely random and fair.

Gaming Rules

• Each game has its own rules, which can be found within the game itself.
• If a game is cancelled due to a technical issue, all bets will be refunded.
• Tq99 does not manipulate game outcomes for its own benefit.
• Your game progress is saved if your internet connection drops.
• If you encounter any technical error during gameplay, contact support immediately.

The following activities are strictly prohibited in order to maintain a fair environment on tq99:

• Creating or using multiple accounts.
• Strategic betting to circumvent bonus terms (Bonus Abuse).
• Using tq99 for money laundering or any illegal purpose.
• Using hacking, viruses, or any other harmful technology.
• Attempting to exploit any vulnerability in tq99's systems or games.
• Impersonating another user or engaging in any form of deception toward them.
• Offensive or abusive behavior on the platform.
• Operating an account on behalf of or through a minor.

Either tq99 or you may close your account at any time.

Account Closure by User

• You may request account closure at any time by contacting support.
• Please withdraw any remaining balance before closing your account.
• A self-exclusion option is also available for Responsible Gaming.

Account Closure Initiated by tq99

• Tq99 reserves the right to close an account without notice if these terms are violated.
• If evidence of fraud or illegal activity is found, the account balance will be forfeited.
• Inactive accounts (no login for 12 months) may be closed; if a balance exists, prior notice will be given.

Tq99 believes gaming should be a source of entertainment. We actively promote responsible gaming and support our members in building healthy gaming habits.

• Set your own daily, weekly, or monthly deposit limits.
• Take a temporary Cool-off period or a permanent self-exclusion if needed.
• If you feel that gaming is having a negative impact on your life, please contact support right away.
• Keep those under 18 away from gaming.

Tq99 takes the protection of your personal information very seriously. To learn how we collect, use, and store your data, please see our Privacy Policy Full details are provided on the page.

• Your information is never sold to third parties.
• Your information may be disclosed to authorities when required by law.
• All data is stored on secure servers protected by SSL encryption.
• You may view or update your personal information at any time.

Tq99 always strives to deliver the best service; however, our liability is limited under certain circumstances.

• Tq99 is not liable for losses resulting from internet disconnection or technical issues.
• Tq99 is not liable for any issues caused by third-party payment processors.
• Tq99 is not liable for service interruptions caused by force majeure events such as natural disasters, war, or government restrictions.
• Tq99 is not liable for losses caused by your own errors, such as depositing to the wrong account.
• Tq99's total liability shall in no event exceed the amount of your most recent deposit.

Tq99 reserves the right to update these Terms and Conditions at any time. Changes take effect immediately upon being published on the website.

• Advance notice of significant changes will be sent to your registered email or via SMS.
• Continued use of the platform after any changes will be considered your acceptance of the updated terms.
• We recommend checking this page regularly.

For any questions or clarifications, contact our 24/7 support team. We are always ready to help.